We guarantee high level support, solutions and expertise at competitive prices.
No two schools are the same, and when looking at IT Providers, there is often a different driving factor or requirement in the selection process. We are able to offer a wide range of services to answer what ICT should look like in your school.
Scroll below to see some of the more commonly asked questions we face and what we provide to resolve.
As an IT Support provider we are proud to say we are;
How our managed services can provide better IT delivery.
Please Click To Download BrochureTake a look at some of the questions we are frequently asked by new customers and the solutions we provide. If any of these apply to you, feel free to get in touch.
Our Schools Complete Service offers a fully outsourced IT Service, giving access to an expert IT team without staffing one yourself.
The service is a predictable annual cost, with a 3 month trial available for new customers. We manage, maintain and develop your network, respond to support queries and give recurring visits throughout the week. We also include important services such as cloud backups and access to our helpdesk.
This service provides high level support whilst being cost effective, with Bronze, Silver and Gold tiers to suit all budgets.
We are able to design and implement bespoke network solutions to suit your schools goals. With total experience of advanced server and network solutions we can re-launch your system either refreshing old hardware or rolling out replacements.
We offer fixed price services so you know exactly what you will be spending throughout the year. This has no hidden charges and includes time for all eventualities. With these services we don’t charge by the hour, we charge the service as a whole – so you don’t need to worry if extra time is needed on a big problem. It’s covered.
We offer encrypted off site cloud backup to customers, either bundled with our service or on it’s own. Have peace of mind that your data is safe from disaster.
With so many options when it comes to purchasing, it can be difficult knowing exactly what to purchase and if a deal is too good to be true.
We can procure hardware from our suppliers for you, simply advise on best value or quote a solution as a whole – with delivery and install. We have experience providing everything from devices to audio visual equipment through our trusted partners.
We know what devices work best and how to set them up.
We believe our support is second to none, providing an above and beyond approach in the delivery of IT service.
We respond to queries quickly, provide constant and consistent communication, and are transparent – showing how long things took and what the resolution was.
If you feel your current support isn’t going far enough, try our 3 month trial to see how we improve things.
There can be a range of reasons why a network is slow or performing poorly. Whether that’s old equipment, due maintenance, faulty devices or other causes.
We can identify the causes of slowness and advise of new solutions to make improvements fast. If a customer of our bundled service, the first thing we do is spend time getting your network up straight so we can support it more effectively.
We also provide full audits and long term improvement plans as part of our consultancy so you can see exactly what’s required.
We have a range of options for additional support. If it’s merely resourcing for projects or busy periods, we can provide an IT technician to help. We also offer second line support services so if your in-house IT needs help with a particularly complex issue – we’re just a phone call or visit away.
We have covered IT managers and IT technicians who have had holidays or urgent engagement during term time. With our wide expertise in education IT, this is a great option for seamless cover whilst the usual support isn’t available.
This can be a phone call if an emergency or on site for the entire period.
Whether it’s iPads, Chromebooks, Laptops – we can provide project hours to setup your new equipment and train anyone on site to maintain it. This also includes assisting existing technicians with the work load to meet a deadline.
We’re used to install projects and can get devices out quick so they can be used in the classroom.
Over the years we’ve helped setup and introduce technology into the classroom to improve subjects across the board.
We can sit down with curriculum leaders and share what new tech is out there to make the difference in lessons.
Whilst IT is important and definitely needs adequate resourcing, we understand budgets are also tight. We can provide bespoke solutions to schools to work with their limited budgets.
Our support packages are competitively priced, and provide a huge amount of value, meaning savings are also made with equipment lasting longer and money spent effectively in the right areas.
Need a new wireless system? Need a new server? We can consult, procure and implement any large infrastructure project – with years of experience building ICT effectively from scratch in schools.
Whatever your project is, allow us to work with you for best value and best performance.
If any of the issues above sound familiar, feel free to get in touch.
Our support packages are filled with valued services, which can also be used on a one-off basis. Please fill out the form to the right to learn more about any of our services;