We offer schools an all-inclusive, one cost bundle, providing a completely outsourced solution for all aspects of ICT support, management and expertise.
A bespoke solution with as little or as much as your school needs, we guarantee to beat the price of any like-for-like service and provide a fixed, predictable cost for the entire year.
Users and devices are fully supported, infrastructure consistently maintained, new solutions designed proactively, the curriculum offered advice and guidance – and your own Network Manager overseeing it all, working in the best interests of the school.
We are competitively priced, quote for the service as a whole and not just ‘by the hour’, meaning you get more support for your money.
How our IT Support for Schools could benefit you.
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Encrypted data backup included as standard, as is in depth disaster recovery plans and solutions. Expertise on virus protection and ransomware prevention, including user education, also provided.
Complete Network Management responsibilities, including management, maintenance and development of all server and network infrastructure. This includes holiday maintenance and upgrade projects.
We pride ourselves on fast resolution of problems, customer service and investigation into root causes. Users have easy fault logging access and fixes are delivered via remote or technical visit.
Our customers agree we are great value for money in times of tight budgets. We offer fixed price services so costs are predictable and without hidden charges.
Our one cost service is designed to give schools a value for money alternative to on site staff, combining a number of key services at a fraction of their costs.
The bundled core offering combines not just technician time but uncapped allowances for infrastructure work, backup, helpdesk, remote support and proactive maintenance projects as a single cost allowance.
If there’s a serious server fault and we’re there for extra hours fixing – even that’s covered!
IT works better, staff can get innovative with technology, and long term savings are made with infrastructure that lasts longer.
The complete offering draws together a number of solutions as one comprehensive service. Your problems will be dealt with quickly as they occur, and the team will proactively maintain your network and assist your IT curriculum needs. Each school is different and the service we build is bespoke.
Management, maintenance and repair of all key infrastructure, such as servers, switches and wireless. Fast emergency response to any failure effecting these key systems and additional hours included.
Allocated on-site technician time every week dealing with issues and being available as a point of contact for staff. This also includes a bank of hours to complete essential holiday maintenance.
We provide encrypted offsite backup solutions so all your critical data is safe in the event of data loss or disaster. We also take recovery plans very seriously, putting into place systems to get you back online quickly in a serious failure.
Our unique problem reporting system is available to all school staff and problems are quickly resolved via remote support or through additional visits for high priority or urgent requests.
We have over a decade of experience in Educational ICT and know our way around a good performing network. We are always on hand to help with anything ICT, whether it technical or advise on teaching ideas.
We are experienced in making networks secure and have recommendations to make sure you are protected from all todays threats and compliant for GDPR. We proactively ensure your network is safe and can train staff to make sure best practice is upheld.
We believe that all schools are different and we don’t take a ‘cookie cutter’ approach to systems. We will design and develop a network that best suits its users and work with senior leadership to develop a long term IT plan.
We also provide procurement services. Completing best value exercises on new equipment, finding the best priced hardware for the required need, as well as setting up and installing on arrival.
Offering Outstanding IT Support for Schools at a fixed price. Please get in touch for more information.
The service has been outstanding in what has been a relatively short time period since commencing the contract. There is an excellence of service provision and all tasks have never proved a problem.
An extremely efficient company and true professionalism.
St. Josephs Catholic Primary School, Christchurch